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Privacy Policy
This policy explains what information Nashville We Buy Junk Cars by AG Towing & Recovery collects, why we collect it, and what we do with it. Some of what we collect — specifically identification and proof of ownership — we collect because Tennessee law requires us to verify that a seller is entitled to sell a vehicle before we buy it.
Information we collect
- Contact details — your name, telephone number, and the address or location where a vehicle is situated.
- Vehicle information — year, make, model, condition, mileage, VIN, and photographs you send us.
- Identification and ownership documents — photo ID, current or expired registration, title, bill of sale, or lien release, where these are needed to verify you are entitled to sell.
- Transaction records — the amount paid, the date, and the vehicle purchased.
- Website usage data — standard analytics such as pages viewed, approximate location, browser and device type.
Why we collect identification and ownership documents
We are required to make a reasonably diligent inquiry into whether a seller has the legal right to sell a vehicle before purchasing it, and to keep records of vehicle purchase transactions. Verifying your identity and ownership is a legal obligation, not a preference.
If you would prefer not to provide this documentation, we will not be able to purchase your vehicle. We may still be able to provide a paid tow.
How we use it
- To quote your vehicle and arrange collection
- To verify ownership and comply with Tennessee vehicle purchase and record-keeping requirements
- To contact you about your enquiry, quote or pickup
- To keep transaction records as required by law
- To understand how the website is used and improve it
What we do not do
We do not sell your personal information. We do not rent or trade it, and we do not share it with third-party marketing companies or lead brokers. We are not a lead-generation service — when you call us, you reach the company that buys the car and drives the truck.
Who we may share it with
- Law enforcement and regulators , where required by law or in response to a lawful request
- State agencies , where required to complete a vehicle transfer or satisfy record-keeping obligations
- Service providers who help us operate the business, such as our website host and telephone provider, and only to the extent needed to provide that service
- Professional advisers such as our accountant or attorney, where necessary
How long we keep it
Vehicle transaction records, including ownership documentation, are retained for at least as long as Tennessee law requires and for as long as necessary to resolve any dispute. Enquiries that do not result in a purchase are kept only as long as needed to follow up.
Text messages and calls
If you text or call us, we keep the message content and your number so we can respond and maintain a record of the transaction. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP or telling us on the phone.
Cookies and website analytics
This website uses cookies and standard analytics to understand how visitors use the pages. This information is aggregated and does not identify you personally. You can block or delete cookies through your browser settings, though parts of the site may then not work as intended.
If you arrived here from an advertisement, our advertising provider may set cookies to measure whether the advertisement led to a call or enquiry.
Security
We take reasonable steps to protect the information we hold, including the identification documents we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us what information we hold about you, ask us to correct it, or ask us to delete information we are not legally required to retain. Call (615) 917-2015 and we will deal with it. Note that transaction and ownership records required by law cannot be deleted on request.
Children
Our services are not directed at children, and we do not knowingly collect information from anyone under eighteen. We do not purchase vehicles from minors.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact
Questions about this policy should be directed to (615) 917-2015, or see our contact page.
Questions about your information?
Call and ask. We will tell you what we hold, why we hold it, and what we are required to keep.